Return Policy

Service-Based Business

As a service-based business specializing in bookbinding and journal restoration, our work is customized to your specific requirements. Each project is unique and tailored to your needs.

Restoration Services

For restoration services, we work with items you provide. Once work has begun, returns are not applicable as the service is being performed on your property. We will discuss the scope of work and obtain your approval before proceeding.

Material Products

For material products purchased separately:

• Unopened materials may be returned within 14 days of purchase
• Items must be in original condition and packaging
• Custom-ordered materials are not eligible for return

Refund Process

If you are eligible for a refund, please contact us to initiate the process. Refunds will be processed using the original payment method and may take 5-10 business days to appear in your account.

Service Modifications

If you need to modify or cancel a service before work begins, please contact us as soon as possible. We will work with you to find an appropriate solution.

Quality Concerns

If you have concerns about completed work, please contact us as soon as possible. We are committed to addressing any issues and will work with you to reach a satisfactory resolution.

Contact

For questions about returns or refunds, please contact us at help@quiphralshikgrax.world.